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What they say about us

Bill and his colleagues at Flood Emergency Services were absolutely wonderful!! In what could've been a nightmare situation - with mum living in the house that suffered storm damage and flooding into the bedroom and hallway: their prompt, courteous expertise and remedial work was a very welcome relief! Their high standard of work and level of communication meant that mum didn't have to be re-homed during the work, making it much less of an ordeal. Thank you!!Kim
Kim Iona
Kim Iona
08:32 07 Mar 18
What a terrific experience... I flooded the bathroomand hallway - terrified I called Bill panicked - calm cool and collected he talked me through the process. Bill and his team were clear and concise and did everything they said they would. A potential disaster for me became significantly easier and after a week (less than their predicted timeframe) all was restored, carpet relayed... good as gold.
Tom Griffiths
Tom Griffiths
01:24 22 Mar 18
Effective and quick management of a large commercial flood. Great communicators, all parties involved were very happy.
Steven Lawson
Steven Lawson
04:37 19 Mar 18
Jo Chew
Jo Chew
01:47 22 Mar 18
Bill and the team had everything under control from the first call. They were great with contact which is easy for me when so much is going on. They were out and had started much quicker than I expected. Shame is, I hope to never use them again but would be first consideration if I have to.
Award, Winner!!
Award, Winner!!
10:49 24 Mar 18
When i was notified of my disaster i was over 1000 klms away from home.After notifing the insurance company they had organized bill and his team.By 4pm that day he was in the house in full swing.I arrived home the next day and was in full contact with bill for over a week during the drying out process.Nothing but praise. Thank you Bill Strong. Robert King 24 Sylvan st Bray Park NSW.
Robert King
Robert King
01:15 25 Mar 18
Great prompt service by the team. Our house flooded on a public holiday and they were there ASAP to assist us. Highly recommend!! Thanks Paris, Gold Coast, QLD
Paris Rodwell
Paris Rodwell
02:02 08 Apr 18
Very happy with the service I received from Bill and his team! Mine and several other apartments in my building flooded during a storm and we were given the run-around and a bunch of competing advice from the strata and insurance companies. Luckily I got hold of Bill and his advice and timely organisation of workmen to my house meant that mine was the only apartment that suffered no long-term damage as a result of the storm. My neighbours all had mold develop and suffered with stinky houses and expensive replacements to furniture and carpets. Thanks Bill!Samantha, Perth WA.
Samantha Nimmo
Samantha Nimmo
05:01 09 Apr 18
Highly recommend Bill and his team (Johnny & Bruno) who came very promptly to rescue my flooded apartment (soaked carpet in multiple bedrooms and common hallway). Their professionalism and experience was clearly shown during what was a very stressful time for a home owner. Services that were provided (but not limited to) included: extraction of water, drying carpets and building structure, restretching carpet, documentation for insurance claims; which were all completed at a high level of standard. Now after the incident, you are unable to tell a flooding actually occurred. Thank you A-Team! - Ralph, Blackburn VIC 3130
Ralph Wan
Ralph Wan
22:29 24 Apr 18
I highly recommend Bill and the team at Flood Emergency Services. Bill responded immediately to my call. He was very thorough and explained clearly the process ahead of me. He went beyond his role with follow up calls to check i was happy with everything. Bill was highly professional and understanding. He did a fantastic rob of restoring our carpets. My husband and I were very happy with this high quality service. Thank you Flood Emergency Services.
04:26 25 Apr 18
Many Thanks to Bill for organising to get his team (Thanks Heaps Andrew) the very next morning to help with the cleanup and carpet drying. Awesome work, done quickly and to the cost quoted on the phone. Great Job
Dinesh Sachdeva
Dinesh Sachdeva
04:06 04 May 18

Water Damage Restoration

Is your carpet wet? Do you need emergency water extraction and carpet restoration? We are Australia’s #1 Emergency flood restoration service provider and are ready to handle YOUR emergency right away! Call us now 24/7 to arrange a time right away.

Why Choose Us?


We take pride in ensuring that we provide the highest calibre of service available to you. Our mission is to provide you with the highest quality restorations.


Our specialists will assess your water damage situation and determine how to proceed with the drying process.


We remove all electrical devices to avoid all risk. We also remove slip hazards from the area to ensure safety.


We use top of the range extractors to remove as much water as possible from your flooded carpets.


We install air movers + dehumidifiers to remove all remaining moisture ASAP. We constantly monitor.


We filter the air through an automated filter, purifying all of the air in the area to remove odours.


In most cases, we can restore your carpets to a better condition then before the flooding took place.






We receive amazing feedback from all of our work. We are an Accredited Insurance Restorer and IICRC Company.

Locations Australia Wide

Head Office: Gold Coast


We are available 24/7 to take your call or you can fill out our quote form below and we will call you back right away to discuss options. We can’t wait to hear from you!