1. Damage Assessment and Control

When we arrive at your property, we will assess the damage. We will also control and limit any further damage to mitigate your losses and your insurer’s losses.

We will also provide you with a cost estimate of the restoration work required.

We will also be able to give you an estimate of the time required, ensuring that you can make alternative arrangements for your family and your employees.

2. Water Eradication

Once we’ve assessed the site and restricted or mitigated any ongoing damage, we need to remove all excess water by extraction.

We also need to remove any damaged items and any items at risk of being damaged.

3. Restoration

Following the removal of all the ‘excess’ water and the removal of all items that may be at risk of being damaged, the restoration process can begin.

We will monitor and remove all excess moisture from your property using air movers, dehumidifiers and monitoring equipment, including  restoration of sentimental furniture items back to their original condition.



Carpet cleaning and restoration is our business, which is why we have invested significantly in our own equipment. Not only does this guarantee greater responsiveness for our clients, but it also means we are able to assist other partners and suppliers by hiring out critical items of equipment.We hire equipment in 24-hour blocks of time and we may be able to deliver depending on our own workload and your location.

We ensure that all our equipment is test & tagged for our clients safety.

For all of your water eradication and restoration needs, we own a range of brands and models.

Talk to us! We will discuss your job’s requirements with you and advise you of the brands and models that are appropriate and available for hire.



In addition to our emergency response capabilities, we also provide carpet cleaning management solutions for the domestic, commercial and industrial sectors.With our technicians trained to the standards recommended by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), we pride ourselves on our knowledge of carpet cleaning services and the quality of our work. All of the carpet repairs and reinstallations we undertake are conducted by professionally accredited carpet layers.

With the reassurance of 18 years of professional expertise, let Flood Emergency Services provide a reliable and professional carpet cleaning service guaranteed to exceed your expectations.

Our services include:

  • Residential cleaning
  • Commercial office carpet cleaning
  • Industrial office carpet cleaning
  • Carpet steam cleaning and bonnet cleaning
  • Carpet protection
  • Upholstery cleaning