TESTIMONIALS

I cannot begin to thank you and your dedicated staff at Flood Emergency Services for saving our home from flood damage, not once but twice!!! Anyone who has experienced flooding, whether from a natural disaster or in my case self-inflicted stupidity, knows the feeling of panic and distress. After being referred to you by our old next door neighbour I was very impressed on how quickly you arrived at our house and before I knew it you had hoses and pumps hooked up pumping the water out and extractors and fans blowing the carpet and skirting dry. Your service and dedication to us has been second to none in both cases and nothing being too much trouble not even when you were leaving for an overseas holiday with your family first thing in the morning and you rushed over personally to our home at 6pm the evening before. Unbelievable! Not only did you attend to our home quickly, but after the equipment was taken away it was like nothing had happened at all. Bill your professionalism, dedication, generosity & ‘nothing is too much trouble’ attitude is inspiring, I have and will continue to highly recommend your company to anyone who is in need of flood recovery.

NICKI LEVINGE.
GOLD COAST

We first met Bill when the insurance company sent him out. If you’re after a non nonsense guy that does what he says he is going to do than Bill’s your man. It was a very difficult situation at the time with our house being flooded, and Bill went above and beyond to help us get through it smoothly. Thank you so very much and we thoroughly recommend you to anyone.

VI NGUYEN
BRISBANE
Daniel Brauer
Daniel Brauer
06:44 21 Sep 18
It's a nightmare when you wake up to find your house flooded. The first thing that came to mind after turning the water off was to find a company that can respond quickly. I contacted various other companies but the only ones to return my call were Flood Emergency Services. From the quick response back from my initial contact all the way through to clean-up and completion I couldn't be more satisfied. Staff were very friendly and accommodating explaining each step along the way. FES are on speed dial now. Thanks for the great work
Cassie Gillespie
Cassie Gillespie
01:32 21 Sep 18
I cannot recommend Bill and his team (Johnny & Bruno) enough with the assistance, service and support they provided during what we considered to be a crisis. Bill responded immediately, it was refreshing to have people know their jobs and know it well. Service has been brilliant from start to finish and I cannot thank these guys enough. They were honest, professional and went above and beyond! Our carpet came up brand new! You wouldn't even know our place has been flooded. FES is the company to go with!
Jane Dale
Jane Dale
07:06 07 Aug 18
After discovering a corner of the carpet in our daughter's room to be wet and mouldy we contacted Flood Emergency Services and found their response to be quick, friendly and professional. Their tech (Tony) was extremely knowledgable, answering our many questions which was very reassuring during this stressful time. I would highly recommend.
Sujeendran Krishnan
Sujeendran Krishnan
00:58 01 Jul 18
Bill and his team has done an excellent job. The staffs were very friendly and professional. They were very helpful to provide detailed information about the damage to the insurance company and they gave us ample of time to repay the amount incurred. I am completely happy with their service and highly recommend Flood Emergency service.
Samantha Davies
Samantha Davies
07:58 14 Jun 18
Amazing service! Quick and right onto the issue within the hour. Bill talked me through the process and helped our remarkably when I was stressing over my house being flooded by the washing machine and being 38weeks pregnant! Would definitely use again and highly recommend!
Corgi Lover
Corgi Lover
21:30 09 Jun 18
Bill and the team were extremely professional and very helpful with our damaged property in Melbourne. Bill answered any questions I had regardless of the time I would call. He was easily accessible whenever I had a query. I would highly recommend their service to anyone!
Rebecca Britten
Rebecca Britten
13:19 28 May 18
Really impressed at they attention to detail. Turned a really stressful experience into a positive one and kept to the quoted amount. Completely recommend!
David Brown
David Brown
13:09 27 May 18
My spare room was saturated during a storm in January due to a cracked gutter. I found Flood Emergency Services via a Google search and I’m so glad I did! Bill was very helpful and his technicians arrived within 24hrs. My carpets were as good as new within days.
Dinesh Sachdeva
Dinesh Sachdeva
04:06 04 May 18
Many Thanks to Bill for organising to get his team (Thanks Heaps Andrew) the very next morning to help with the cleanup and carpet drying. Awesome work, done quickly and to the cost quoted on the phone. Great Job
Michelle
Michelle
04:26 25 Apr 18
I highly recommend Bill and the team at Flood Emergency Services. Bill responded immediately to my call. He was very thorough and explained clearly the process ahead of me. He went beyond his role with follow up calls to check i was happy with everything. Bill was highly professional and understanding. He did a fantastic rob of restoring our carpets. My husband and I were very happy with this high quality service. Thank you Flood Emergency Services.
Ralph Wan
Ralph Wan
22:29 24 Apr 18
Highly recommend Bill and his team (Johnny & Bruno) who came very promptly to rescue my flooded apartment (soaked carpet in multiple bedrooms and common hallway). Their professionalism and experience was clearly shown during what was a very stressful time for a home owner. Services that were provided (but not limited to) included: extraction of water, drying carpets and building structure, restretching carpet, documentation for insurance claims; which were all completed at a high level of standard. Now after the incident, you are unable to tell a flooding actually occurred. Thank you A-Team! - Ralph, Blackburn VIC 3130
Samantha Nimmo
Samantha Nimmo
05:01 09 Apr 18
Very happy with the service I received from Bill and his team! Mine and several other apartments in my building flooded during a storm and we were given the run-around and a bunch of competing advice from the strata and insurance companies. Luckily I got hold of Bill and his advice and timely organisation of workmen to my house meant that mine was the only apartment that suffered no long-term damage as a result of the storm. My neighbours all had mold develop and suffered with stinky houses and expensive replacements to furniture and carpets. Thanks Bill!Samantha, Perth WA.
Paris Rodwell
Paris Rodwell
02:02 08 Apr 18
Great prompt service by the team. Our house flooded on a public holiday and they were there ASAP to assist us. Highly recommend!! Thanks Paris, Gold Coast, QLD
Robert King
Robert King
01:15 25 Mar 18
When i was notified of my disaster i was over 1000 klms away from home.After notifing the insurance company they had organized bill and his team.By 4pm that day he was in the house in full swing.I arrived home the next day and was in full contact with bill for over a week during the drying out process.Nothing but praise. Thank you Bill Strong. Robert King 24 Sylvan st Bray Park NSW.
Award, Winner!!
Award, Winner!!
10:49 24 Mar 18
Bill and the team had everything under control from the first call. They were great with contact which is easy for me when so much is going on. They were out and had started much quicker than I expected. Shame is, I hope to never use them again but would be first consideration if I have to.
Jo Chew
Jo Chew
01:47 22 Mar 18
Tom Griffiths
Tom Griffiths
01:24 22 Mar 18
What a terrific experience... I flooded the bathroomand hallway - terrified I called Bill panicked - calm cool and collected he talked me through the process. Bill and his team were clear and concise and did everything they said they would. A potential disaster for me became significantly easier and after a week (less than their predicted timeframe) all was restored, carpet relayed... good as gold.
Steven Lawson
Steven Lawson
04:37 19 Mar 18
Effective and quick management of a large commercial flood. Great communicators, all parties involved were very happy.
Kim Iona
Kim Iona
08:32 07 Mar 18
Bill and his colleagues at Flood Emergency Services were absolutely wonderful!! In what could've been a nightmare situation - with mum living in the house that suffered storm damage and flooding into the bedroom and hallway: their prompt, courteous expertise and remedial work was a very welcome relief! Their high standard of work and level of communication meant that mum didn't have to be re-homed during the work, making it much less of an ordeal. Thank you!!Kim